
Contact Form
Business hours are Mon-Fri 10am-4pm
Excluding Federal holidays
Typical response time is 2-4 business days
If you have any questions or concerns or would like more info, feel free to contact me using the contact form below.
I'm always happy to help!
***I am currently waiting on backordered heavy gauge stainless steel, which I've been told will ship after the new year, as well as some gold and silver wires.
I have also been experiencing increased shipping delays as the holiday season is in full swing. I just got one in last week that took 12 days from 2.5 hours downstate from me. This is unfortunately something I've dealt with for years as I live so rural that there isn't even home mail delivery. It's been the bane of my existence since my health issued declined to the point I couldn't drive. Please allow extra time for orders to arrive, it's not been uncommon for them to take 2-3 weeks to arrive.
I'm currently recuperating from a nasty viral infection, my immune system isn't that great right now due to going months without a critical medication so it hit me really hard. I'm finally coming out of it and am scrambling to get organized and caught up, getting sick on top of moving resulted in misplacing a lot of stuff so I've got several orders that I need to remake splints on, but should have them all done and out by the end of the week. I'm struggling to get online as all the energy I have is going into getting orders caught up, but I'm doing my best to get back on track and am working on plans to get some help back in now that my health is improving so I can get everything back on track.
I sincerely appreciate everyone's support and patience while navigating this mess with my thyroid and fighting to get my health back ❤
Please note that order and shipping confirmation emails are automatically generated from a "no reply" email which goes to an unmonitored email account. Responses/replies to these automatically generated emails will not be seen. Additionally there is an issue with the messaging system that the webhost has been unable to resolve since the beginning of the year and I do not receive notifications when a reply is received. If you have replied to an email but I haven't gotten back to you, please use the contact form for any inquiries about your order to ensure that I receive your message.
