
10/20/2026
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After far too long I'm finally starting to get back online and get things updated.
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Starting with shipping issues:
Since late summer 24 I've had increasing issues with USPS, which is the result of the intentional destruction of the postal service, like so many other things in this country right now. This article has a thorough explanation of what's happening and I highly recommend reading, as this is going to be important with the upcoming election USPS Crisis: The Downfall of the Postal Service Explained
It's been one thing after another-started with falsifying delivery scans late summer of '24, which is a longstanding issue as can be seen here, but with the election it was completely out of control. Then when I moved in spring of last year the new post office absolutely refused to scan in packages which took away my ability to file claims if anything happened. Fall last year they added to that by automatically voiding "unused" labels l packages It's become common to see packages taking weeks bouncing back and forth across the country, packages sitting weeks at sorting facilities, I now have shipments being returned for bogus reasons like "animal interference" and most recently there's been issues with USPS issuing the same tracking number to multiple packages. I've had to remove the Priority options as even the Express is now taking a full week, and they've stopped guaranteeing shipments. And they're now recycling tracking numbers after 2-3 weeks when it should be 4 months.
All of this has led to 2 years worth of having to replace 20%-30% of the orders I ship, without the ability to file claims for them. Most of them were delivered or replacement orders that were delivered and I wouldn't find out anything was wrong until I received a chargeback for the order not being received. There's many online sellers in several online forums (and I'm aiming to get links to them added here in the coming weeks) that have gone under from exactly this, many that are going under, and I'm fighting to stay afloat now because of it.
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A large part of the issue was that I've always lived in very rural areas because rent is cheaper and the nature is better for my nervous system. USPS has been phasing out rural areas first and they've closed 14 facilities just in my state over the last few years, and everything is now being routed to fewer processing centers. I made the choice to move to a populated area closer to a processing center a few months ago in hopes that it would help and thankfully it has (and just in time), but there's still been tracking issues and delays. I had to drop both Priority and Priority Express because they were no longer reliable, even the Express would take a week and because of the decreased scans meant to speed up transit they were getting lost frequently. I have home mail service again for the first time since 2016 and am able to have shipments picked up daily, however they've also picked up unusually late several times which has led to tracking delays as they changed rules earlier this year so that acceptance scans are now happening when received by the first processing center, A couple times they were delayed over a week. I've also had an uptick in orders being sent back for bogus reasons like "animal interference" or because labels weren't recognized, which has been an intermittent issue since last summer, and of course I send them back out.
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While I expect to see some nonsense and delays with shipping over the coming weeks thankfully this time around I'm not fighting for my life and struggling to source materials due to tariffs and shipping restrictions so I'll be able to get replacements out much faster. I am unfortunately still struggling with the messaging system not functioning properly, they fix it and it'll work a few weeks, then they change something else and it stops working again. Things have gotten progressively worse over the last 2 years and now automated emails are bouncing and not reaching customers, they've replaced real agents with AI agents and it's impossible to get in contact, on the rare chance I do no one knows what they're doing. Moving the site to another platform has long been the goal but WIX doesn't allow export so I have to rebuild the site from scratch, and I just haven't been able to carve out the time for it yet.​
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I'm hoping to at least be able to take some time out to get the site updated in the meantime this weekend. It's been one of those "one thing after another" years and I haven't really been able to catch my breath.
I appreciate everyone's patience and understanding navigating this nightmare. It's not something anyone should ever have to go through let alone go through completely isolated, but I made it <3
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